Refund Policy

Refund Policy

Returns, Exchanges & Refunds

YumiGlow accepts returns, exchanges, or refunds only if the products are returned in their original packaging and condition within 30 days of purchase.
Refunds will not be issued for products that have been opened, used, or returned damaged.

All return shipping costs are the responsibility of the customer.

To begin the returns process, please email hello@yumiglow.com with your order number.

Damages and Issues

Please inspect your order upon arrival and contact us immediately at hello@yumiglow.com if you receive a defective, damaged, or incorrect item. We will assess the issue promptly and arrange a suitable resolution.

Exceptions / Non-Returnable Items

We do not accept returns on:

  • Sale items

  • Gift cards

  • Used products for change-of-mind returns

Please choose carefully before making a purchase.

Refund Process

Once we receive and inspect your return, we will notify you regarding the outcome:

  • Approved returns will be refunded to your original payment method or issued as store credit.

  • Please allow time for your bank or payment provider to process the refund after we have approved it.

Change of Mind

YumiGlow does not offer refunds or store credit for change-of-mind purchases.
All sales are final unless the product is faulty, damaged, or incorrect.